Frequently Asked Questions
1- How long shipping time takes?
As of right now shipping time takes between 12 to 20 days for free shipping regular.
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2- Can I pay extra and get faster shipping?
Yes at the checkout you will have the option to choose what type of shipping you would like based on the price and the time it takes.
3- Are you going to provide fast free shipping like Amazon?
Yes, we are in the process of talking to suppliers overseas and shipping companies we work with to make shipping faster especially to the United States.
4- From where you get your products?
We have different suppliers from the following countries as of now, China, United Kingdom, United States, Brazil. And as we grow we will, of course, try to get as many good suppliers as possible to provide best quality and price as possible.
5- Can I get a refund or return product?
Yes, once you get the product and if for some reason there is a problem with it or you changed your mind or any other reason that you want to return it, just let us know through contact form, or simply email us at contact@shoptimez.com or for faster response and if you use Facebook Messenger we reply immediately there for convenience and of course we will make arrangement to give you refund once we get the product back. Your money that you pay us is always guaranteed to go back to you if you change your mind.
6- What kind of company are you?
We are a family owned company and by buying from us you are supporting hard working people willing to satisfy every step of your purchase and your experience on our store as a whole.
As of right now shipping time takes between 12 to 20 days for free shipping regular.
Track Order Here
2- Can I pay extra and get faster shipping?
Yes at the checkout you will have the option to choose what type of shipping you would like based on the price and the time it takes.
3- Are you going to provide fast free shipping like Amazon?
Yes, we are in the process of talking to suppliers overseas and shipping companies we work with to make shipping faster especially to the United States.
4- From where you get your products?
We have different suppliers from the following countries as of now, China, United Kingdom, United States, Brazil. And as we grow we will, of course, try to get as many good suppliers as possible to provide best quality and price as possible.
5- Can I get a refund or return product?
Yes, once you get the product and if for some reason there is a problem with it or you changed your mind or any other reason that you want to return it, just let us know through contact form, or simply email us at contact@shoptimez.com or for faster response and if you use Facebook Messenger we reply immediately there for convenience and of course we will make arrangement to give you refund once we get the product back. Your money that you pay us is always guaranteed to go back to you if you change your mind.
6- What kind of company are you?
We are a family owned company and by buying from us you are supporting hard working people willing to satisfy every step of your purchase and your experience on our store as a whole.